Is it safe to use my credit/debit card on your website?

Absolutely. We employ state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal and payment information from unauthorized access.

How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track the status of your delivery.

What is your return policy?

We offer a 30-day return policy for items that are in their original condition. To initiate a return, please contact our customer service team with your order number and the reason for the return.

Do you ship internationally?

We currently ship exclusively within Europe. Shipping costs and delivery times vary depending on the specific destination country. For more details about shipping to your location, please contact our customer service team.

Can I change or cancel my order after placing it?

Orders can be changed or canceled within 24 hours of placement, provided they have not yet been shipped. Please contact our customer service team as soon as possible to request an order modification or cancellation.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery with your order number, a description of the issue, and photos of the item (if applicable). We will work swiftly to resolve the issue.

Are there any hidden fees or charges?

No, there are no hidden fees or charges. The total price of your order, including shipping and taxes (if applicable), will be displayed at checkout before you confirm your purchase.

Your Privacy

Your order will arrive in a discreet package.

It’s only between you and us. No one else will know.